Hometown Heroes: Q&A with Heart Bowls in Sandpoint, ID

While residential Ting Internet provides homes with an incredibly powerful internet connection, we know that entrepreneurs committed to growing their businesses need certain tools and extra support. That’s why we offer Business Fiber Internet with features like static IPs, 24/7 customer support and uptime/bandwidth availability guarantees.¹

Small businesses are the backbone of towns and cities throughout the nation. It’s been amazing to hear some of the unique stories behind the incredible businesses we’ve had the pleasure of getting to know in each Ting town. That’s why we’re excited to share some of those stories and find out what their experience has been like since switching to Ting Business Fiber!

Customer for: 6 months
Owner: Katie Adams

Can you give us a short history of Heart Bowls?

We started as an acai bowl/smoothie food truck and moved into a brick-and-mortar cafe last spring. We are a plant-based cafe.

What makes Sandpoint a great place to start a business?

Small communities are the best places to start a business because you have an opportunity to connect with people on a regular basis.

How did you hear about Ting?

You were recommended to me by another Ting customer, Evans Brothers Coffee!

Why is it important for your business to have fast, reliable internet service?

We offer internet to our customers to use while they enjoy their meal, and we need it to run our POS system and cafe.

“Perfect, fast internet. I’d give it five out of five stars!”

How has your experience been since switching to Ting?

Great! Perfect, fast internet. I’d give it five out of five stars!

And Ting’s customer service?

The same!

Can you tell us about your experience?

Mike and his team who installed our internet were so wonderful! He was so nice to work with.

What would you say to a business hesitating to switch to Ting?

If you want fast internet, there is no better company.

Has Ting been a good community partner, and if so, how?

Yes—by employing local people that I know.

How can Ting be a better business and/or community partner?

Keep doing what you’re doing! Keep hiring from within our community. Keep jobs local, and continue to pay them very well.

This is just one of many stories we hear from our customers about how Ting Internet has made their business more competitive, efficient and easy to manage. Ready to supercharge your business? Get started today!

1. Uptime and bandwidth availability guarantees available with Enterprise Fiber package only.