Hometown Heroes: Q&A with Westminster Security Company in Westminster, MD

While residential Ting Internet provides homes with an incredibly powerful internet connection, we know that entrepreneurs committed to growing their businesses need certain tools and extra support. That’s why we offer Business Fiber Internet with features like static IPs, 24/7 customer support and uptime/bandwidth availability guarantees.¹

Small businesses are the backbone of towns and cities throughout the nation. It’s been amazing to hear some of the unique stories behind the incredible businesses we’ve had the pleasure of getting to know in each Ting town. That’s why we’re excited to share some of those stories and find out what their experience has been like since switching to Ting Business Fiber!

Customer since: 2018
Owner: Brad Slinkman

Can you tell us a bit about your company?

Founded by Nelson Slinkman and Christina Slinkman, Westminster Security Company (WSC) and Alarm Company of Maryland are family-owned, Maryland-based electronic security providers. We have been serving our loyal residential and commercial customers since 1970. We also provide additional services to the surrounding areas of Pennsylvania, Virginia and Washington, D.C.

Our mission is to provide 100% customer satisfaction. We attain this goal by providing the highest quality products and services at an affordable price, backed with an excellent monitoring service and a friendly, knowledgeable staff of security experts. We are large enough to serve your every security need but small enough to know each customer by name. Currently, we have over 12,000 monitored customers.

What makes Westminster a great place to start a business in?

The fact that you are operating in a small town and serving a close-knit community.

How did you hear about Ting Internet?

I met Val (Giovagnoni, Manager of Internal Comms & Culture and former Westminster Marketing & City Manager) at the Chamber of Commerce. Ting has actually become a WSC customer! (Editor’s Note: Ting is committed to supporting local businesses whenever possible)

What was your internet experience like before you had Ting?

Horrible customer service. Unreliable. Poor communication. In short, Comcast.

How has your experience been since making the switch to Ting?

It’s been phenomenal. With reliable service and great customer support, I’ve had no issues.

“Their service is great. Their product is great. If you require fast and reliable internet service, then Ting is your choice.”

Why is it important for your business to have fast and reliable internet service?

As a security and life safety business, we need to be able to get in touch with customers and their systems immediately. It’s an essential service, so we always use the best products and services available. Ting is an important part of running our business.

Have you ever had to call our customer service?

Just once. I spoke to a person straight away. They resolved my issue with minimal effort. It was actually an enjoyable conversation—my wife thought I was on the phone with a friend!

How has Ting been as a community partner?

As vice president of the Rape Crisis Intervention Center board of directors, I know that Ting supports not only our organization but others in the community.

What would you say to a business who is hesitant to switch to a local provider like Ting?

Their service is great, their product is great, and you get to speak to a human if you have any issues. If you require fast and reliable internet service, then Ting is your choice. I mean, who doesn’t want fast and reliable internet?

Anything you’d like to add in closing?

Thank you to the city of Westminster and to Ting for bringing fiber internet to our community!

This is just one of many stories we hear from our customers about how Ting Internet has made their business more competitive, efficient and easy to manage.

Ready to supercharge your business? Get started today!

1. Uptime and bandwidth availability guarantees available with Enterprise Fiber package only.