The Affordable Connectivity Program — Ting shares what you need to know

The Affordable Connectivity Program, Ting explains, offers $30/mo off home internet service for qualifying households. What you need to know about ACP.

We rely on the internet to do … well, kind of everything. The COVID-19 pandemic and the resulting retreat from public spaces brought that into sharp focus. We believe that access to fast, reliable internet isn't a luxury. It's a necessity. Ting Internet is happy to see programs like the Affordable Connectivity Program (ACP) starting to acknowledge that fact.

What is the Affordable Connectivity Program?

The ACP is a federal program from the U.S. government that offers $30 off monthly home internet service for any qualifying household. This comes in addition to other benefits that a person or household may qualify for. It also includes the option to receive a one-time discount of up to $100 to purchase a laptop, desktop computer or tablet. 

Here's what you need to know about the Affordable Connectivity Program, some of the qualification criteria and how to apply if you think you may be eligible.

ACP is tied to income

If household income is less than 200% of the Federal Poverty Guidelines, that household qualifies for the Affordable Connectivity Program. 

That said, ACP eligibility is not just about household income; households that don't meet these broadest criteria may still qualify.

Children can qualify a household for ACP

Household income is the simplest and broadest qualification measure. But if a household doesn't qualify based on income, a child in the home can still qualify a household. If a child benefits from the Free and Reduced-Price School Lunch Program (now the National School Lunch Program [NSLP]) or is enrolled in a USDA Community Eligibility Provision school, that can qualify the household for ACP.

Accessing other assistance may qualify you

There are a number of programs that, if a person in a household qualifies, means they're eligible for ACP. 

If an individual or household qualifies for the Lifeline benefit, for example, they will also qualify for ACP. The following is an incomplete list of such Federal Assistance Programs:

A full list can be found on ACP’s Do I Qualify? page.

Special consideration for Indigenous and Native American people

ACP includes the Enhanced Tribal Benefit to cover up to $75 for monthly internet service for people living on Tribal lands. This assumes that access is available, which is far from assured today.

What about the Emergency Broadband Benefit Program (EBB)?

ACP replaces the Emergency Broadband Benefit Program (EBB), which was put in place early in the COVID-19 pandemic. Enrollment for EBB closed on Dec. 30, 2021 ,with enrollment for ACP starting the next day. Any open applications for EBB as of Dec. 30, 2021, were automatically moved into the ACP queue. 

Anyone receiving the EBB will likely qualify for ACP since ACP is less restrictive. On Feb. 28, when the EBB program ends, many households will be automatically moved over to ACP. Households that qualified for EBB under the COVID-19 provisions will need to requalify to receive ACP.  

Ting Internet supports the Affordable Connectivity Program

Fast, reliable fiber internet access from Ting qualifies under the ACP. The Ting Internet Affordable Connectivity Program page makes it as easy as possible to apply for ACP and outlines the steps involved. 

If a household is part of the ACP program, the credit will be automatically applied to their monthly bill. In addition, Ting offers the following to households that qualify for the ACP when they sign up:

  • Free standard installation
  • A free router (value: $200)
  • A $50 gift card (emailed on the day of activation) just because
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