The internet is full of myths, especially the ones your internet provider wants you to believe. From bloated bundles to sneaky data caps, it’s easy to get caught in the fine print. But here’s the good news: we’re here to bust these myths wide open. Because you deserve better than the bare minimum masked as a “deal.”
#1: “You need to bundle TV, phone, and internet for the best deal.”
The Myth: ISPs promote bundle packages as the best value, suggesting you'll save big if you add TV or home phone to your internet plan.
The Truth: Bundling often leads to paying for services you don’t need. All those "savings"? They usually expire, leaving you with a bigger bill and features you never asked for. With the rise of streaming services and mobile plans, standalone internet often provides better value and flexibility. That is where we at Ting Internet come in.
#2: “You’re getting up to 10 Gbps—that’s blazing fast!”
The Myth: ISPs love to advertise “up to” speeds like 10 Gbps to lure in customers, implying consistent high-speed performance.
The Truth: Those speeds are typically maximums under ideal conditions. Real-world speeds can be far lower due to network congestion, outdated infrastructure, or distance from a central hub location. Ting Internet offers more reliable, symmetrical speeds. You can feel confident about your speed when you sign up for Ting.
#3: “Data caps are necessary to manage network congestion.”
The Myth: Data caps are framed as a necessity, supposedly preventing system overload during peak usage times.
The Truth: Most modern networks can handle high data usage. Data caps? They’re more about padding profits than protecting the network. They rarely reflect actual limitations in network capacity. Ting doesn’t do data caps. What you see is what you get. No surprises.
#4: “We’re the only provider available in your area.”
The Myth: Especially in smaller towns or rural communities, ISPs may assert there are no alternatives, reinforcing monopolistic behavior.
The Truth: New providers—including municipal broadband, wireless ISPs, and expanding fiber networks—are entering markets once dominated by a single company. Be sure to shop around and always check ting.com to see if we are available at your address or coming soon.
#5: “Fast internet = good internet.”
The Myth: Speed is everything—or so they say. The faster, the better.
The Truth: Speed matters, but it’s not the whole story. Latency, reliability, and customer service quality are equally important. Low latency, strong reliability, and responsive support make all the difference. At Ting, we offer better uptime and support compared to legacy systems.
#6: “We care about your privacy.”
The Myth: Some ISPs claim to safeguard customer data, but the reality behind the scenes can be murkier.
The Truth: Many ISPs monetize customer data, tracking browsing habits and selling insights to advertisers, often with vague or buried disclosures in their privacy policies.
At Ting, we believe your data is yours. Full stop. No selling. No sneaky fine print. Just straightforward, transparent privacy policies.
#7: “You’re locked into a contract—you can’t switch.”
The Myth: Some ISPs use intimidating language about early termination fees to keep customers from jumping ship.
The Truth: At Ting, we operate completely contract-free. Those scary early termination fees? We don’t have those. Don’t let fear of other providers keep you stuck.
Ready for a reality check?
The internet should be fast, fair, and transparent—without the catch.
Tired of ISP tricks? Check your address at ting.com and discover what an honest internet experience looks like.