Here’s why Ting is the best alternative to AT&T internet
Looking for alternatives to AT&T internet? Ting offers light-speed fiber internet with no contracts or data caps, honest pricing, 24/7 customer support and a focus on your local community.
Fun fact: Ting Internet was an originator in high-speed fiber internet. Nearly a decade ago, we began offering a connection that, at one gigabit per second, usually offered the fastest downloads in town. As for our equally fast upload speeds, that was nearly unheard of!
Today, more options exist for these types of connections, and we love it! We’re all about more choices for internet users. Even the “big guys” like AT&T have finally caught up. So then why should you choose Ting over AT&T? Because at Ting, you won’t have to worry about the billing and customer service frustrations that have so many users looking for alternatives to AT&T internet. We’re dedicated to making your customer experience as amazing as your online one.
Here’s why Ting is the best alternative to AT&T internet
Fun fact: Ting Internet was an originator in high-speed fiber internet. Nearly a decade ago, we began offering a connection that, at one gigabit per second, usually offered the fastest downloads in town. As for our equally fast upload speeds, that was nearly unheard of!
Today, more options exist for these types of connections, and we love it! We’re all about more choices for internet users. Even the “big guys” like AT&T have finally caught up. So then why should you choose Ting over AT&T? Because at Ting, you won’t have to worry about the billing and customer service frustrations that have so many users looking for alternatives to AT&T internet. We’re dedicated to making your customer experience as amazing as your online one.
Why choose Ting over AT&T Internet?
Honest pricing, simple billing
At Ting, you’ll get our lightning-fast and ultra-reliable internet for one fair price every month. No hidden fees, surprises charges or price hikes. We’ve never upped our rates and have no plans to do so. Let’s look at the fine print of a recent promotion where AT&T offered a discount on their fiber internet. The actual terms and conditions are a real TL;DR but here’s the summary:
- To get a 20% discount, you also have to purchase a minimum $60 mobile plan. (Meanwhile, we offer our internet customers an optional unlimited mobile plan at just $10 a line.)
- The discount only begins after two full-cost bills
- Extra charges may apply
- The offer may be discontinued at any time.
Seems like a lot of hoops and unsurety, doesn’t it? At Ting, we choose to give our customers the peace of mind that they’ll pay the same fair price now and in the future. This isn’t a new concept at Ting— we haven’t raised our prices since we launched over a decade ago.
Unrivaled customer service and support
From its inception, one of Ting Internet’s guiding principles has been to provide the best customer experience possible. We were determined not to be another internet company that made getting support a frustrating, inefficient and often futile process (Spectrum and AT&T, anyone)? Our knowledgeable and highly trained support team is available 24/7 through phone, live chat or email. And you won’t have to worry about frustrating automated phone trees—when you call in you’ll be connected directly to a real, live person. In the rare event you need technical support on-site, one of our expert technicians will come to you as soon as possible. As for the setup process, that’s also handled by our experienced team at absolutely no charge to you.
Community Focus
Ting is dedicated to building accessible, equitable, and innovative networks that enhance the communities we serve. When the government’s Accessible Connectivity Program (ACP) that provided eligible households with discounts on internet service came to an end, we took it upon ourselves to continue to provide qualified users with an affordable connection. We also proudly sponsor local programs, events, the arts, charities, and public services everywhere we go.
