Is Ting Fiber Internet Better Than AT&T?

Is Ting Fiber Internet Better Than AT&T?

Is Ting a better internet provider than AT&T? Dive into our in-depth evaluation encompassing speed, reliability, value, and customer satisfaction before you make a decision.

So it’s time to upgrade your internet. We get it—there are a lot of choices to sift through. Sometimes it seems easier to just go with one of “the big guys” rather than researching alternative options. However, you’ve likely either heard horror stories about them or been burned yourself. We get that too.

So, “Is Ting better than AT&T?” In a word, yes. But we admit we’re a bit biased. So rather than using flowery language to win you over, we’ll just stick to the facts. Here are the reasons why Ting Internet is better than AT&T.

Ting is faster

When it comes to internet speed, Ting Internet offers unmatched performance. While AT&T may offer competitive speeds, their network relies on traditional DSL, cable or “fiber-to-the-node” technology, which means you won’t actually receive the speeds you’re paying for, especially during high usage periods. Ting's “fiber-to-the-home” network delivers unmatched lightning-fast connections in regions where we operate, with speeds up to 2 Gbps (2,000 Mbps), You’re guaranteed to experience symmetrical download and upload speeds, providing consistent performance regardless of peak usage times or network congestion.

If you’re still thinking of choosing AT&T’s outdated technology, you should think again. Cable internet uses the same technology created for telephone and cable TV use. Cable companies use a protocol called DOCSIS to boost cable’s notoriously slow download speeds, allowing occasional maximum gigabit speeds. However, their internet connection still suffers from the usual speed-related drawbacks of cable:

  • The more people who are online—not just in your household but your neighborhood—the slower your internet will be. Even when using a wired connection to avoid the slower performance of Wi-Fi, AT&T customers often report experiencing download speeds well below the advertised maximum speed. Ting’s fiber connection is not affected by traffic and consistently offers wired speeds close to the stated maximum.

AT&T continues to roll out new plans with faster claimed download speeds—but ultimately the majority of their plans all rely on outdated technology that is not designed for fast data transfer. Ting uses fiber-to-the-home, the internet industry’s future standard, so when it comes to currently available plans and consistent real-world speed, Ting is simply the faster option.

Ting ensures unmatched reliability

Reliability is a crucial factor to consider when choosing an internet provider. While AT&T's network may experience slowdowns during peak hours or disruptions due to weather-related events, Ting's fiber-optic network offers unmatched reliability and stability.

With underground infrastructure and advanced light-based transmission technology, Ting’s fiber-optic internet is less susceptible to external factors such as weather conditions or electrical interference. This ensures a consistent internet connection, even in adverse conditions, providing peace of mind for users.


Ting offers exceptional value

When it comes to value for money, Ting stands out as the clear winner. From our research, we’ve found that AT&T advertises $80/month for a 1,000 Mbps connection. But hold your horses, there’s more to it than meets the eye. In addition to the base price, you'll need to fork out around $20/month for a router rental. If you prefer professional installation, that’ll set you back an additional $70. And guess what? After your first year, that seemingly reasonable monthly cost balloons by around $20/month. Don't forget to opt in to automatic payments either, or AT&T will happily tack on an extra $5/month. It's like unwrapping a gift and finding a surprise bill inside. The truth is, AT&T's advertised prices are just the tip of the iceberg, much like their touted speeds.

AT&T's advertised prices also typically come with hidden fees and introductory rates that can significantly increase over time. Additionally, equipment rental fees and installation costs can add up quickly, leading to unexpected expenses. 

In comparison, Ting provides transparent pricing with no hidden fees or surprise rate hikes. At Ting, your monthly cost is $89 for the fastest possible speeds we can offer you (up to 2,000 Mbps in select markets). You can pay $11 a month to rent a router from us, or bring your own for free. Add whatever taxes your state requires, and that’s it. With straightforward pricing and no long-term contracts, Ting offers a hassle-free internet experience at a competitive price point. 

Plus, Ting Internet customers can enjoy exclusive perks, like an unlimited mobile plan for just $10/month with nationwide 5G coverage. That means unlimited talk, text and data for only $10 a month, and you can add as many lines as you'd like. With Ting's mobile bundle offer, you can get an internet and mobile plan for under $100 a month!


Ting prioritizes customer satisfaction

At Ting, we're committed to providing exceptional customer service and support. Unlike AT&T, which may face criticism for its customer service or billing practices, Ting offers 24/7 support from real human agents and transparent billing practices.

Furthermore, Ting is deeply invested in the communities we serve. Through sponsorships, donations, and community initiatives, we aim to make a positive impact and support local businesses and organizations.

Experience superior internet with Ting

In conclusion, when comparing Ting Fiber Internet to AT&T, Ting emerges as the clear choice. With unmatched speeds, superior reliability, exceptional value, and outstanding customer service, Ting offers an unparalleled internet experience. Ready to upgrade to Ting Fiber Internet? Check your address on and join the thousands of satisfied Ting customers today!

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