Is Ting Fiber Internet Better Than Spectrum?

Considering upgrading your internet connection? With so many options available, it can be overwhelming to decide which provider is right for you. Sometimes it seems easier to just go with one of the “big guys” rather than researching alternative options. But fear not, we're here to help you make an informed decision.

You might be wondering, "Is Ting better than Spectrum?" In a word, yes. But we admit we’re a bit biased. So rather than using flowery language to win you over, we’ll just stick to the facts. Let's dive into the details and find out all the reasons why Ting Internet is better than Spectrum.

Ting delivers faster speeds

When it comes to speed, Ting fiber internet stands out. While Spectrum offers a variety of plans, none of them can compete with our network speeds. Spectrum's fastest plan is advertised at a maximum of 1,000 Mbps, while Ting offers speeds up to 2,000 Mbps in select markets. Even in our 1,000 Mbps regions, Ting’s connection will still offer faster real-world consistent speeds than Spectrum, and here’s why.

Spectrum operates on copper cable. That’s the same outdated technology created for telephone and cable TV use. Cable companies use a protocol called DOCSIS to boost cable’s notoriously slow download speeds, allowing occasional maximum gigabit speeds. However, their internet connection still suffers from the usual speed-related drawbacks of cable:

• The more people who are online—not just in your household but your neighborhood—the slower your internet will be. Even when using a wired connection to avoid the slower performance of Wi-Fi, Spectrum customers often report experiencing download speeds well below the advertised maximum speed. Ting’s fiber connection is not affected by traffic and consistently offers wired speeds close to the stated maximum.
• With the online activities we partake in, including video chatting, transfer of larger media files and usage of multiple devices, upload speed is more important than ever. So it’s important to note that Spectrum’s “1,000 Mbps” plan refers to the alleged maximum download speed, while the maximum upload speed is an incredibly slow 35 Mbps. Ting offers “symmetrical internet” where our upload speeds are just as fast as our downloads.

Spectrum continues to roll out new plans with faster claimed download speeds—but ultimately their plans all rely on outdated technology that is not designed for fast data transfer. Ting uses fiber, the internet industry’s future standard. When it comes to currently available plans and consistent real-world speed, Ting is simply the faster option.

Ting is more reliable

Reliability is another crucial factor to consider. Spectrum's reliance on cable infrastructure can (and likely will) result in slowdowns during peak hours and susceptibility to weather-related disruptions. Copper cables are prone to physical damage from elements like extreme weather conditions, leading to outages and degraded performance.

In contrast, Ting's fiber-optic network is more resilient to external factors and electrical interference. With underground infrastructure and light-based transmission technology, Ting ensures a stable and consistent internet connection, even in adverse conditions.

Here’s another factor that’s often forgotten. In cold months and during adverse weather, more people are inside, using Wi-Fi on computers and phones. This creates a ton more traffic. And as we’ve learned—more traffic decreases cable internet performance.

Ting offers better value

When it comes to value for money, Ting stands out as the clear winner. From our research, we’ve found that Spectrum advertises $99.99/month for a 1,000 Mbps connection. But hold your horses, there’s more to it than meets the eye. In addition to the base price, you'll need to fork out around $15/month for equipment rental. If you prefer professional installation, that's an extra $50. And guess what? After your first year, that seemingly reasonable rate balloons by around $20/month. Don't forget to opt in to automatic payments either, or Spectrum will happily tack on an extra $5/month. It's like unwrapping a gift and finding a surprise bill inside. The truth is, Spectrum's advertised prices are just the tip of the iceberg, much like their touted speeds.

Spectrum's advertised prices often come with hidden fees and introductory rates that can significantly increase over time. Additionally, equipment rental fees and installation costs can add up quickly, leading to unexpected expenses. 

In comparison, Ting provides transparent pricing with no hidden fees or surprise rate hikes. At Ting, your monthly cost is $89 for the fastest possible speeds we can offer you (up to 2,000 Mbps in select markets). You can pay $11 a month to rent a router from us, or bring your own for free. Add whatever taxes your state requires, and that’s it. With straightforward pricing and no long-term contracts, Ting offers a hassle-free internet experience at a competitive price point. 

Plus, Ting Internet customers can enjoy exclusive perks, like an unlimited mobile plan for just $10/month with nationwide 5G coverage. That means unlimited talk, text and data for only $10 a month, and you can add as many lines as you'd like. With Ting's mobile bundle offer, you can work, play and stream from anywhere at an unbeatable price.

Ting puts customers first

At Ting, we're committed to providing exceptional customer service and support. Unlike Spectrum, which has garnered a reputation for subpar customer service and billing issues, Ting prioritizes customer satisfaction. With 24/7 support from real human agents and transparent billing practices, Ting ensures that customers have a positive experience both online and offline.

Furthermore, Ting is deeply invested in the communities we serve. Through sponsorships, donations, and community initiatives, we strive to make a positive impact and empower local businesses and organizations.

Experience better internet with Ting

In conclusion, when comparing Ting Fiber Internet to Spectrum, the choice is clear. Ting offers faster speeds, greater reliability, better value, and superior customer service. Ready to experience the difference for yourself? Check your address on ting.com and join the thousands of satisfied Ting customers today!