Somewhere right now, someone is trying to sift through the different offers of the Internet providers in their area. But the company website can only get them so far. What really helps is other people’s lived experience with that Internet provider. What works, what doesn’t, all from people in their community who they can trust.
That’s what we’re asking for: your experience. So others in your community feel empowered with honest reviews when they pick their next Internet provider.
"I had an outstanding experience with Ting's internet sales team, especially Chad," Rachel P. wrote. "What stood out most was how sincerely they wanted to help. You can genuinely hear it in their voices. Exceptional service from start to finish!”
Rachel’s review shows other people in the area what you can expect when you call Ting.
Install day is the part people worry about most: a stranger in your house, wiring you don't understand, a window of time that might turn into hours of waiting.
"He explained the process very well," Kendy C. wrote about Sam (Ting technician), who came out. "Got us up and running. He was on time actually early."
For people who work-from-home, a connection problem can become a lot more than an inconvenience.
“Bobby got my issues sorted quickly and efficiently. Expediency is important when you work from home. Thanks for keeping me employed.” - Cherie C.
Sharing your experience during these critical moments helps your neighbors decide if their internet provider will show up from them when it matters.
None of these people were trying to make Ting look good. They were describing one specific afternoon, because it was worth fifteen seconds to say so. We want people to have all the answers they are looking for, and for many that’s real reviews and experiences.
Did someone at Ting make your day easier? Tell us who, and leave a review while you're at it.
Carlsbad, CA, USA, Encinitas, CA, USA, and Solana Beach, CA, USA